Our story
We watched franchise operators reinvent the same documentation wheel every time they opened a new location. The top performers had SOPs—their own hard-won playbooks for consistent service, training, and compliance. The rest burned out trying to pass knowledge verbally and wondered why their best managers kept jumping ship.
The lightbulb came from an Indeed search: thousands of posts from franchise owners listing "documenting operations" as their biggest bottleneck. Not marketing, not funding—*documentation*. Consultants charge $200-500/hr to build what top operators build on their own, over months, with spreadsheets and sticky notes.
We built FranchiseSOP to close that gap. AI that listens to how you actually run things and turns it into structured, repeatable documentation. No more chasing your best employees to write things down. No more starting from scratch every time you hire a new manager.
Our goal: make operational consistency achievable for the solo operator with one location and the growing franchise with twenty. We believe the difference between a business that scales and one that stalls often comes down to whether the knowledge lives in people's heads or in systems that survive turnover.
We are not a documentation company that discovered franchising. We are franchise operators who built the tool we wished we had.